If the paper tears while removing it from the mechanism, check the mechanism for torn pieces of paper that might remain inside the product. Gently pull the paper out of the ADF mechanism. Check both the input and output sides of the ADF mechanism for jammed or torn paper. If the issue persists, continue to the next solution.įollow these steps in the order presented to check the ADF mechanism for a paper jam.Ĭheck for jammed paper in the ADF mechanism. If these steps resolved the issue, you do not need to continue troubleshooting. If the product does not continue the task, try the task again. Press OK to continue the current task and clear the 'Original Jam' error message. If any torn pieces of paper remain inside the product, more paper jams are likely to occur. If the paper tears while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the product. Gently pull any jammed paper out of the rollers. ![]() Step two: Check the rollers in the automatic document feeder (ADF) Remove any loose paper from the ADF input and output trays.ĭo not remove jammed paper at this stage. Thank you for posting your query, I'll be more than glad to help you outįollow these steps in the order presented to clear a paper jam from the ADF. ![]() ![]() This is a great place to get support, find answers and tips,
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